Why choose Me Zemër?

Me Zemer is an online store specializing in promoting high quality artisanal Albanian food and wine specialties. We strive to offer unique and authentic products, carefully selected and lovingly prepared by small artisan local producers.

How can I place an order?

You can place an order directly on our website. Choose the products you wish to purchase, add them to your cart, and follow the checkout instructions.

What is the delivery time?"

Delivery time depends on your location. Generally, delivery is within 2-3 business days from the date of shipment.

What countries do you ship to?

We currently ship our products to all European Union countries and Switzerland, including islands and remote locations.It is important to note that shipping rates and delivery times may vary depending on the destination and quantity of products purchased. For more information on shipping rates and delivery times, please see our shipping information page or contact us directly through our customer service department.

We are committed to providing fast and reliable shipping service, using the best couriers and ensuring careful packaging to protect our products in transit.

What methods of payment are accepted?

We accept payment by credit card and bank transfer.

Is it safe to make a payment on your website?

Absolutely. All payments are processed through a secure, encrypted payment system.


How do I make a return?"

If you wish to make a return, please contact us within 14 days of receiving the product. We will provide you with all the information you need to make the return.

What products can I return?

You may return any non-food product within 14 days of receipt, as long as it is in original, unopened condition. We cannot accept returns of food products for food safety reasons.

How does a refund work?


If the return is approved, we will refund the amount paid within 14 business days of receiving the return.


How can I contact you?"

You can contact us anytime by email, phone or Whatsapp. You will find all contact information on the "Contact Us" page of our website.

What are your opening hours?

We are available Monday through Friday, 9:00 am to 6:00 pm. If you contact us outside these hours, we will get back to you as soon as possible on the next business day.