Contact
Questions, Feedback, Partnerships, or Press?
Write to us in English, Albanian, or Italian. A real person answers.
We answer by chat or email, 9am to 6pm CET.
Other ways to reach us
Write to us
About an order? Add your order number, and a photo if something arrived damaged. We reply within one working day.
Quick answers
How long does shipping take?
As fast as 48 hours to Italy, about 3 days across Europe, and roughly 2 weeks to the US.
How do subscriptions work?
Choose a box every 1, 2, or 3 months. Pause, skip, or cancel anytime from your account.
Can I send a box as a gift?
Yes. Pick Send as a Gift on the box page, add your note, and we ship it straight to them with no prices inside.
Which payments do you accept?
Visa, Mastercard, Amex, PayPal, Apple Pay, and Google Pay.
Working with us
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Corporate Gifting
Boxes for clients, teams and events, with your note inside and no prices in the box.
Ask about gifting -
Sell With Us
Make something in Albania or the region that belongs on our shelf? Tell us about it.
Introduce your products -
Press
Interviews, samples and photos of our producers and the boxes.
Email the team